Last week I had the opportunity to facilitate a seminar at Advanced Services, a pest control company in Augusta, Georgia. I was invited by Jeff Annis, the owner, to speak about healthy communication in the work place. Jeff didn’t invite me due to problems at Advanced, he simply wanted to see if there were ways in which they could improve the communication on the management team. Based on my interview with Jeff and his general manager, Pat VanHooser, I developed a plan of action for the day.
I came up with “Five Techniques to Improve Any Relationship (Even Those at Work)”. Over the next month I will go through each technique in a blog post, a short video, and a podcast. This is valuable information and I want to share it in whatever medium is best for you. So check in periodically and you will have the opportunity to learn about these Five Techniques. Here they are:
- Listen, No Really Listen, to the Other Person
- Avoid Contempt Prior to Investigation, If You Think Something……Ask!
- Remember You Don’t Work in a Community of Mind Readers
- Warm Fuzzies vs. Real Change
- Understand then Be Understood
All of these techniques are tried and true. They do work. They apply to any relationship. I will explain them in a work environment context but don’t allow that to exclude your participation. I’ll check in soon!