Connect

2855271953_e32f64d1b7Connection is vital to a fulfilling and joyful life. We connect with people, spirit, and purpose. When we don’t feel a sense of connection, we feel adrift and without direction. It is so easy to get caught in the trap of trying to please others while neglecting our own sense of self. Re- establishing a sense of connection is not difficult. It may be uncomfortable, or sometimes painful, but not difficult.  The two most important factors are to keep things simple and to be honest with yourself. Here are some exercises which can help simplify this process:

  • Make a list of your most common activities, such as work, school, hobbies, etc. Next to each of these activities write down why you do them. This is just for you (unless you want to share it), so be honest.
  • Make a list of what you would love to do (if there were no limitations)
  • Write down the names of the significant relationships in your life and determine if these relationships support your purpose (if not, dig a little deeper to determine if this lack of support is due to your lack of communication)

The idea with these exercises is to provide you with some insight into your definition of happiness. When you have a clearer definition of happiness, it is easier to figure out how to connect with your purpose. It is also easier to connect your purpose with spirit and to connect with people who nurture your purpose.

Everyone is important. Your presence in the world is vital to someone, probably more people than you could possibly be aware. Take the time to let go of any limitations you place on yourself and any walls you put between yourself and others. Take the time to connect.

Photo Credit: alles-schlumpf via Flickr

Peace Comes From Within

One of the most difficult things to do is to find peace.  It sounds very easy in theory, but we have a ton of distractions. Some of these distractions are positive, like falling in love or an exciting challenge at work, and some are very toxic, like resentment or anger. One of the keys to a fulfilling life is to remove as many toxic distractions as possible in order to focus on relationships and activities that bring us joy. Of course there are situations and actions of other people over which we have no power or control, but we always have control over our responses.

Resentment and anger waste more energy than any other emotional reactions. The time you spend focusing on the shortcomings and faults of others does nothing for anybody. One of the best tools I have found to stay out of anger and resentment comes from the book The Four Agreements by Don Miguel Ruiz.

The second agreement encourages you to “not take things personally.” This is wonderful advice. Any opinion someone has about you is based on their own projection and experience. Choosing to take someone else’s opinion on, whether it is positive or negative, is making the choice to give away your power. It feels good to receive compliments and it hurts to be criticized, but allowing outside influences to control your perception of yourself hinders your ability to be responsible for your own happiness.

Make the decision to stop taking things personally. When you find yourself affected by the opinions of others ask yourself a couple of simple questions:

  • Do I already believe this to be true about me?
  • Is this an aspect of my personality I would like to change?
  • If it is a compliment, am I using this compliment to make myself superior to others?

Ultimately, how you live and interact with others will be dictated by the way you see yourself. Focus on living simple, acknowledging when you make a positive change, and commit to using mistakes as opportunities to learn. When you follow these simple steps you will be less affected by the opinions of others and will feel more at peace.

Success in Business Part IV: Anticipate Their Needs!

This is a continuation of the series I have been writing on managing a successful business. Much of what I focus on is service. Providing good service is the number one key to success. By providing quality service, you are able to build trust. With this trust you form a strong relationship with your client/customer. The relationship establishes loyalty and generates strong word of mouth referral. No matter how adept an organization is with advertising and PR, without trust, relationships, loyalty, and strong word of mouth referrals, a business will struggle to find long term success.

An effective way to establish these qualities is to have an ability to meet the needs of your client before they are even aware of their needs. A recent experience of mine illustrates this point very well.

I just returned from a wonderful cruise on Royal Caribbean’s Liberty of the Seas. It was seven nights of absolute relaxation and escape. As we cruised around the eastern Caribbean I found myself amazed at the amount of thought which went into the creation of this entire experience. I felt the same way I do when I am at Walt Disney World. It seemed as though they thought of everything.

  • Our stateroom was always cleaned
  • The waiters remembered our drinks
  • The shows were fabulous
  • The pools were immaculate
  • The excursions were easy and fun

I could go on and on. My point is simple. In any business there is a version of being able to leave the client with the feeling that they are important and taken care of. Do you make this a priority in your work? Whether you own a business or not, you provide service to someone. Someone relies on your genuine care and concern. Those who realize this fact and anticipate those needs will thrive. Those who don’t will continue to flounder and wonder why they can’t catch a “break”.

On which side do you want to land?

Success in Business PartIII: The Idea is Service

2883973015_613bed957dRegardless of the business you are in, success is predicated on the service you are able to provide. In most businesses there are so many options available to potential clients or customers, it can be difficult to determine what will make your business stand apart. Often, businesses will succumb to the newest fads and revert to reactionary change without thinking about the most critical ingredient in a company’s success, its ability to provide valuable service.

A business relationship is a relationship. Whether it is between the company and its client, an employer and employee, a marketer and potential referral source, or any other business relationship, it is vital to make and nurture real connections. Rather than focusing on what’s trendy and new as far as business techniques, go with what is tried and true.

  • Focus on listening to the needs of your clients
  • Make sure your attitude in all facets of your business is “How can I help?”
  • Create an environment that is safe for your employees to act on their unique talents
  • Spend more time on building relationships than on creating “advantages.” With strong relationships, you already have the advantage

My company has been in business for sixteen years. I have seen many companies in my industry have to close their doors. What those who have closed share in common is their inability to keep relationships as their number one priority. There is a place for seminars on team building and leadership, we certainly have plenty, but it is far more important for people to remember that nothing replaces a sense of connection.

It is all about service.

Photo Credit: JayBeeClimbsTrees via http://www.flickr.com

Success in Business Part II: Why Do You Do What You Do?

2065048572_8007046b87I didn’t start my company because of an insatiable appetite for deal making and business prowess. I didn’t possess a lot of know how and I certainly had no business experience. I started it because I was willing to take responsibility for a drug and alcohol abuse treatment program on its last financial leg. I have acquired a great deal of experience along the way and I have learned a lot from many sources.

My business is rooted in my love of helping people. I have been in the counseling field for almost twenty-two years. I am as enthusiastic about helping people now as I ever have been. The daily application of this love has evolved but the foundation is the same. My advice to anyone starting, or purchasing, a business is know why you want to do it. I haven’t felt like I’m “going to work” since I started my company. There have been trying times and difficult situations but nothing has dampened my enthusiasm.

It doesn’t matter what business you get into, it matters if you love it. Regardless of the amount of money you make, and I hope you make a ton, if you are not in love with what you do, you won’t feel successful. If you’re a dealmaker make sure you love making deals. If you’re a writer, make sure you love to write, and on and on and on.

Security is important. Financial security is important. I love when Dave Ramsey says: “Money isn’t the root of evil, it’s people’s love of money that creates problems.”

To be successful in business, it is critical to know why you do what you do. I know I love to help people. The businesses I frequent most often have a passion for what they do. Think about where you spend your money. Think about how you feel when you spend your money at those places or for those services. I guarantee that you feel better when you are dealing with a company that is passionate about the service they provide. Be that company. Be that provider. If you are, you will be successful.

Photo Credit:Jasperdo via http://www.flickr.com

Success in Business Part I: Work Together and Everyone Wins

3169262303_de9262f5d8I started my company, Stonebraker’s Inc., in 1993. At the time, I had no idea how to run a business, much less sustain it for this long. Today I am able to recognize some of the steps I have taken and communicate them in a useful way. It is imperative to share any insights, ideas, and wisdom that may be beneficial to people if we hope to build a strong and supportive community. Over the next several weeks I will dedicate a post per week to share some of what I have learned, along with some of the mistakes I have made. I will continue to write on other topics but I feel it is important to focus some attention on this particular area.

Many people are afraid. Several companies are operating from a collective consciousness of fear, negative competition, and lack. I believe that companies which place a high value on the morale of its employees, along with its relationships with other companies, will not only survive, they will thrive.

My next post will explore this topic deeper. Think about your relationship with your company, whether you are an employer or an employee. Do you feel a sense of connection? Are you able to maintain a sense of enthusiasm about what you do and those who work with you? Is your primary focus on beating the competition or creating relationships in which everyone is able to prosper (if they so choose)?

Photo Credit: galleryquantum via Flickr

We All Follow Someone

Whose lead do you follow and why? This is a very important question for anyone to answer. As you grow and change, as your life circumstances evolve, and as your priorities shift, you may let go of some mentors and gain others. Some philosophies which may have seemed like permanent maps to success have been discarded for systems which fit your changing perspectives. But do you have constants? Are there certain kinds of people who embody certain traits to which you find yourself gravitating  over and over again? Do people you seek out for guidance and direction communicate a similar theme, maybe in a different way? Are there certain topics you read about or hear about that rock your world every time?

I have thought about this a lot. The people to whom I gravitate, the topics I care about, and the causes I stand for change as I change. However, the bottom line characteristics I seek always remain the same. They include:

  • Passion I am not living to simply be safe until I die, I want to experience as much joy and happiness as I can
  • Enthusiasm Those whose lead I follow are always enthusiastic about what they do
  • Humility Confidence in one’s abilities should never be confused with arrogance. A humble person is always teachable and able to teach
  • Gratitude There are not too many original ideas floating around. Those who express gratitude for their mentors  have credibility
  • Service Not only is it an ideal to leave the world a better place than you found it, there are people who actually accomplish this goal.

I will continue to share sources and mentors who have helped me to grow and change, both directly and indirectly. I would love to hear about some of yours. There is a limitless resource of wisdom available to all of us when we are willing to share with one another. What traits are important to you? Who are some of your heroes? What books or philosophies have changed your life or rocked your world? Here are a few of mine, with more to come:

Bob Meehan who wrote Beyond the Yellow Brick Road. Bob has a tremendous amount of passion in everything he does. Beyond the Yellow Brick Road is the best resource for anyone dealing with an adolescent with drug or alcohol issues.

Jack Canfield who co-wrote the Chicken Soup for the Soul series, The Success Principles, and many other valuable books and programs. I had the pleasure of attending Jack’s Breakthrough to Success seminar last year, which was a life changing experience. Jack is someone who expresses a genuine compassion for those he is around. After meeting Jack, there is no doubt how passionate he is about helping others improve the quality of their lives.

These are two examples of people who I look up to and why. I am constantly seeking useful information. I will continue to share books, philosophies, and other materials I find beneficial. I am looking forward to hearing from you!

It Ain’t Happening Now

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Photo Credit:andertho via Flickr

“What’s in the past is dead. Let the dead bury the dead.”

~Og Mandino from The Greatest Miracle in the World”

When afraid, we love to use our past as a way to justify our behavior in the present. There are those, too, who love to hold on to past hurts to use as ammunition to punish others. Our past experiences, relationships, and awareness provide a frame of reference for how to deal with our current situations. They give us useful insights into ways we may better handle life moving forward. The problem many people have is in allowing their past to weigh them down.

Many people have experienced traumatic situations. Others have survived abusive and destructive relationships. We can find people who have made and lost fortunes. Some people attempt to manipulate respect based on past glories. The simple truth is a person’s ability to succeed, create happiness, and share love exists in the now.

There are countless versions of “the past teaches” and “the future provides hope” axioms. This article is no different. It is, however, a fact people must be reminded of. Here are some simple ways to make positive use of the past:

  • Make note of how you identify yourself. How much of this is based on what you did or who you were?
  • Do these identifications give you a sense of hope and provide hope to others?( For example: I’m a recovering alcoholic or a cancer survivor)
  • Do you use these identifications as a way to justify negative behavior today?

There is a tremendous difference between the wisdom created as a result of past experiences and remaining stuck in negative, self-limiting patterns. The most telling sign is whether or not your experiences allow you more opportunities to teach and be of service to others. Be happy with yourself. Let go of any past experiences which no longer serve you or anyone else. Yes, these experiences are a part of who you are. However, they don’t tell your entire story.

Growth, Change, and Relationships

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Photo Credit: Suyog Gaidhani via Flickr

Growth is sometimes painful. Although pain is not a prerequisite to growth, sometimes it happens. Ideally, we would all grow painlessly and effortlessly. It is an important ideal to shoot for and one to which we all aspire. A critical part of growth is flexibility and the willingness to change.

One of the most difficult aspects with growth can be the relationships in your life. If, for example, you decide to make a major change, every relationship you have will be affected. Some people will be inspired to change themselves as a result of your new found discoveries. Others, unfortunately, will be at the ready to pounce as soon as you show any sign of fear or insecurity. Why? Because your decision to change can make others insecure about their situation. 

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Photo credit:sillydog via Flickr

When you stretch, it can be uncomfortable. This discomfort does not mean the change you are making is wrong. It is simply a reminder of how long you have stayed in a familiar place. Here are some simple ways to gauge the level of support in your relationships:

  • Validation is vital. Growth can be scary. It is nice to know people in your life are empathetic. Hearing from someone who understands goes a long way to galvanizing your conviction.
  • Understanding, or the desire to understand, lets you know the other person really listens to you. 
  • Encouragement comes in many forms. Sometimes it is verbal. It can also come in the form of what is not said. When you clearly state goals to your friends, and know why you have these goals, you need encouragement. You will experience times when you simply want to acquiesce to the status quo. It is at these times the encouragement from vital relationships provides the added strength you need. If someone supports you giving up, the relationship is negative. 

The status quo is safe. Nothing changes. We can find security in not changing. Unfortunately it is impossible to experience joy, happiness, and success without taking risks. Make sure your relationships support you. 


Walt Disney World and Relationships

Last night I arrived Walt Disney World to attend the National Speaker’s Association Winter Conference. I am extremely excited, as this is my first NSA conference and Walt Disney World is perhaps my favorite place in the world. 

Walt Disney World is a place built on the characteristics I consider to be critical building blocks to a happy and joyful life:

  • Fun is contagious. When someone, or something, is fun we want to participate. We are attracted. We forget about whatever problems we may currently have. Fun is critical to happy lives and happy relationships.
  • Service. At Walt Disney World I always feel taken care of. Sure, I’ve had problems here before but over all my experiences are always positive and the people strive to provide good service. Think about your relationships; are you of service?
  • Acceptance. Don’t you love being in situations in which you are not being judged? When you know you are accepted simply because of who you are? Again, think about your relationships. All of them; friends, family, spouses or romantic partners, clients, service providers, and any other relationship in your life. Those in which we practice acceptance are harmonious and positive, even when disagreements occur.

There are always ways to improve our lives and our relationships if we pay attention. One of the reasons I love coming to Disney World as much as I do is because I am reminded of what is really important in my life. I feel at my best when I am having fun, when I’m of service, and practicing acceptance.